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Please resolve the missing parts.^^
Hello.
This is Seung-ryong Baek who purchased the concert this time.
I am very satisfied with the highest efficiency after purchase.^^
The design was also pretty, so it was okay to leave it anywhere.
However, immediately after opening the package before assembly, we checked the missing product and confirmed that some accessories were missing.
Please solve it.
Missing items: 1. 8 magnets
2. One short tool tray left and right (in the manual, it is number 11)
I broke a part while assembling additionally, is it possible to purchase more?
I will send you the picture below.
Please handle it.^^
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백승룡
I made a deposit without a bankbook. Please delivery.^^
아티관리자
Yes I checked.
Delivery is expected to depart today.
Thank you ^^
Delivery is expected to depart today.
Thank you ^^
아티관리자
First of all, I apologize for the inconvenience.
We will check the missing part immediately and send it to you^^
And, in fact, it is difficult to purchase additional individual parts for concert products.
Thank you very much for being satisfied with our product.
The parts of the photos you sent are separately for 5,000 won.
We will make it available for purchase and send it to you^^
If you have any other inquiries, please feel free to contact us.
Thank you.^^