Order Update

Hi, I order a little bit over 2 weeks ago and haven't received an update or shipping notification. I would greatly appreciate some information on when my items will be delivered.  

Thank you

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carrie fromcambridge Profile image

carrie fromcambridge

Please advise regarding the status of this order: 60C03100930E8

RicTerrio Anderson

Yes, it’s my only order

Arttystation Profile image


Hello, Thank you for your order, 
And we sincerely apologize for any inconvenience caused by shipping.

Because we are a company that manufactures products, we could not quickly respond to personal consumer orders on our website due to the recent production and processing of global B2B orders.

We think your product has already been shipped, but the invoice information has not been updated, which seems to confuse you.
Let us check your order more carefully once again.

We apologize again for any inconvenience this may cause.

Thank you.
Sincerely yours,

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